Returns & Shipping

   

Your order is coming from the beautiful island

 Sri Lanka.

We need 1-2 business days to process your order before shipping,

unless you request expedited shipping.

There is a flat rate of $20 USD

for each order/parcel regardless of quantity, weight or destination. So, we suggest you purchase as much as possible at one time. ;)

We utilize EMS shipping which typically takes 4 to 10 business days unless there is a holiday within the shipping time. Any order of $50 USD or less will be shipped via Sri Lankan International Post the typically takes 2 to 3 weeks to arrive to its international destination. 

  

 Returns and/or exchanges are valid within 20 days of purchase and only if item remains in same condition as it was initially sent out. If the size is incorrect we can ship you another size or color of the same value in exchange. If the size or color difference is of greater value you will be billed for the difference in addition to the new shipping charges for the exchanged order.

The difference in price and new shipping costs need to be paid in full before the item is shipped. There is no free shipping on returns or exchanges.

It is very important that all items returned to us be in the same condition as you received them in order to receive a refund or exchange.  We will not accept returned items that have been visibly worn, used or damaged, therefore any refunds are given after item is returned back to us in the same condition. After inspecting the item being returned we will refund the amount for the item but not the shipping or taxes accrued.

There are no refunds or returns on SALE ITEMS! 

If you have any questions or concerns about a shipment and returns please contact us: boboglobalnyc@gmail.com

➳ International Shipping ➳

We currently ship to all countries.

Please make sure your shipping address is correct. 

Orders that are returned because of an invalid address will be reshipped at your expense.

After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

➳ Domestic Shipping or Delivery➳

We offer FREE island wide delivery within Sri Lanka with items over 10,000 LKR, anything under 10,000 LKR is a flat rate of 500 LKR.

                          
➳ Customs / Import Taxes for International Orders ➳

All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office.

BoBo GloBal will declare full $ value on international shipments and must include an invoice for customs should they require it.