Returns & Shipping

   

Your order is coming from the beautiful island

 Sri Lanka.

We need 1-3 business days to process your order before shipping,

unless you request expedited shipping.

FREE SHIPPING in Sri Lanka & on all orders over $250 USD worldwide.

We utilize SL Post,  EMS shipping and FedEx. Pricing will vary depending on shipping location. Please see destination pricing below. 

Economy International (SL Post):  14-21 business days $10 USD

EMS International Express: 5-8 business days $18 USD

FedEx International Express: 3-5 business days $30 USD

USA

Economy International (SL Post): 14-21 business days $20 USD

EMS International Express: 5-10 business days $30 USD

Fedex International Express: 3-5 business days $45 USD

Economy International (SL Post): 14-21 business days $20 USD

EMS International Express: 5-10 business days $30 USD

Fedex International Express: 3-5 business days $45 USD

TARRIFS & CUSTOMS ARE TO BE PAID BY TJR RECEIVER. COST PER ITEM WILL BE PUT AT 20% VALUE OF EACH ITEM TO MINIMIZE COSTS FOR THR RECEIVER. 

Please feel free to reach out via email @ boboglobalnyc@gmail.com with any shipping questions.

Returns and/or exchanges are valid within 20 days of purchase and only if item remains in same condition as it was initially sent out. If the size is incorrect we can ship you another size or color of the same value in exchange. If the size or color difference is of greater value you will be billed for the difference in addition to the new shipping charges for the exchanged order.

The difference in price and new shipping costs need to be paid in full before the item is shipped. There is no free shipping on returns or exchanges.

It is very important that all items returned to us be in the same condition as you received them in order to receive a refund or exchange.  We will not accept returned items that have been visibly worn, used or damaged, therefore any refunds are given after item is returned back to us in the same condition. After inspecting the item being returned we will refund the amount for the item but not the shipping or taxes accrued.

There are no refunds or returns on SALE ITEMS! 

If you have any questions or concerns about a shipment and returns please contact us: boboglobalnyc@gmail.com

➳ International Shipping➳

Please make sure your shipping address is correct. Providing a contact number for International shipments is recommended. 

Orders that are returned because of an invalid address will be reshipped at your expense.

After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

➳ Domestic Shipping or Delivery➳

We offer FREE island wide delivery within Sri Lanka.

                          
➳ Customs / Import Taxes for International Orders ➳

All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office.

BoBo GloBal will declare 20% $ value on international shipments and must include an invoice for customs should they require it.